*The schedule for this position is Sunday-Thursday 7:00am-4:00pm*
The Orientation Dorm Coordinator(s) aides in the facilitation of the overall dorm experience, ensuring a positive first experience for our professional drivers.
Responsibilities
Ensure our Future Professional Drivers are treated with a respectful. friendly and welcoming experience.All administrative tasks related to the professional drivers' accommodations.Check drivers in for orientation ensuring all data is entered accurately and timely and drivers receive all required materials.Manage Meal Voucher tracking sheetManage the rental car return processCollaborate with contractors to provide adequate accommodations for drivers attending orientationIndependently manage time and resources to meet specified performance standards.Complete daily, weekly, monthly reports as required.Put together check-in welcome packets; Orientation folders; and other material as neededKeep front desk & breakroom areas cleaned and in a presentable mannerEscalate any issues in timely manner
Knowledge, Skills, and Abilities
Knowledge of Microsoft Office Suite as well as other web-based applications Excellent communication skills, writing, verbally, and electronically. Ability to prioritize tasks Must be a team player and a "people person" who can remain calm and optimistic in a high-volume, pressured environment. Must have excellent customer service experience Must be highly organized with paperwork and data and be accountable for results. Must have an excellent attendance record that can be verified at prior jobs
Education/Experience
2+ Years Customer Service Experience-Dorm/Hotel or other customer facing role preferred High school diploma
Competitive Compensation
Covenant's compensation philosophy's intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.
Pay Range: $17.00-$26.67
Pay Grade: 5
401(k) match, Serious Health Condition Pay
Full Health Benefits Package
Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off & Holidays
Cultural Perks
Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
M/F/Disability/Veteran
VEVRAA Federal Contractor
Equal employment opportunity, including veterans and individuals with disabilities.
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