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Payroll Support Specialist

Published
June 2, 2025
Location
Chattanooga, TN

Description

The Payroll Support Specialist provides a range of professional and technical support to the Payroll Department. This role is responsible for ensuring data integrity for all onboarded & offboarded team members with a high degree of accuracy. This position requires a combination of customer service and payroll special project management skills. This position may also work with state agencies and third-party administrators, run queries & validate results, and prepare reports.

Responsibilities
Provide administrative support to Payroll operations including data entry, file maintenance, preparing and generating correspondence, record keeping, etc. Maintain office coverage for incoming calls and emails. Communicates with all business units the procedures for handling and processing payroll data. Assist internal team members with payroll requests and withholding orders.Maintain department files/records as required by company policy and regulatory guidelines. Assist department to maintain records digitally.Process new hires and terminations in applicable payroll systems.Post changes and adjustments for pay, tax status, and company offered benefits in applicable payroll systems.Process JIRA tickets for all regular, temporary and contract team member changes promptly. Prepare, maintain and update departmental reporting and spreadsheets as needed.Assist with internal Payroll audits to ensure compliance.Calculates and manually prepares retroactive pay adjustments. Provides project support for new systems implementations, system upgrades, annual system updates, and system enhancements.Assists in preparing routine specialized reports at the request of a department or division; prepares periodic reconciliation reports as required by department or division.Performs consistent review of data integrity and makes necessary corrections as necessary.Escalates issues to appropriate level of management as needed.Develops training material and oversees team member onboarding of timekeeping platforms, and is the first point of contact to assist with inquiries.Works with Accounts Payable to coordinate vendor set-up and maintenance.
Knowledge, Skills, and Abilities
Working knowledge of Microsoft Office Suite. Ability to perform in a fast-paced environment. Ability to work effectively and collaboratively in a team environment and communicate/work well with others. Organized and effective under pressure and accountable for results. Self-motivated with sound reasoning abilities and problem-solving skills. Strong written and verbal communication skills. Strong ability to meet deadlines. Excellent organizational and interpersonal skills
Education/Experience
Associate's degree in accounting/finance/business required. 1 year of equivalent work experience may be substituted for every year of education required. 2+ years of payroll/accounting experience required. Transportation Experience preferred.
Competitive Compensation

Covenant's compensation philosophy's intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.

Pay Range: $17.00-$26.67

Pay Grade: 5

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

Paid Time Off & Holidays

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer

M/F/Disability/Veteran

VEVRAA Federal Contractor

Equal employment opportunity, including veterans and individuals with disabilities.

PI272383370